Suraksha ka adhikar
Jaan aur sehat ko nuksaan pahunchane waale saamaan aur sevaon se bachav.
आपका हक़,आपकी आवाज़।
Kharidari mein dhokha, kharab saamaan ya galat bill? Apne consumer rights jaaniye, sahi jagah shikayat kariye aur insaaf paaiye. Sab kuch saaf bhasha mein.
Aapki problem kya hai?
Ek chunein, turant dekhein kaunsa adhikar lagu hota hai.
Pehle problem chunein
Yahan aapke adhikar aur agla kadam dikhega.
Har upbhokta ke 6 adhikar
Consumer Protection Act, 2019 ke tahat har kharidaar ko ye adhikar milte hain.
Soochna ka adhikar
Quality, matra, shuddhata, daam aur manak ki poori sahi jaankari.
Chunav ka adhikar
Kai vikalpon mein se apni pasand aur sahi daam par kharidne ki azaadi.
Suna jaane ka adhikar
Aapki shikayat ko sahi manch par poori gambhirta se suna jaana.
Nivaran ka adhikar
Galat vyapaar par muaavza, badla ya paise wapas paane ka haq.
Upbhokta shiksha ka adhikar
Jaankar upbhokta banne ke liye zaroori gyaan aur jaagrukta.
Shikayat kaise karein
Chaar kadam, kisi vakeel ke bina bhi shuru kiye ja sakte hain.
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Saboot jama karein
Bill, invoice, warranty card, order screenshot, photo aur seller ke saath hui baat-cheet sambhaal kar rakhein.
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Seller ya company ko likhit shikayat bhejein
Email ya registered post se problem aur chahe gaye samaadhan ke saath likhein. Reply ya acknowledgement ki copy rakhein.
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National Consumer Helpline par sampark karein
1915 par call karein ya online darj karein. Kai maamle yahin mediation se hal ho jaate hain.
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Consumer Commission mein case darj karein
e-Daakhil portal se online case file kiya ja sakta hai. Case kis commission mein jayega, ye daawe ki raashi par nirbhar karta hai.
Kis forum mein jaana hai?
Daawe ki raashi ke hisaab se teen star ke Consumer Commission.
District Commission
₹50 lakh tak
Zyaadatar rozmarra ke maamle yahin se shuru hote hain.
State Commission
₹50 lakh se ₹2 crore
Bade daawe aur District Commission ke faislon ki appeal.
National Commission
₹2 crore se upar
Sabse bade maamle aur State Commission ki appeal.
1915
National Consumer Helpline. Raashi aur niyam samay ke saath badal sakte hain, isliye case file karne se pehle official portal par ek baar confirm kar lein.
Humse baat karein
Apni problem likh kar bhejein. Hum aapko sahi raasta batane ki koshish karenge.
- Seedha form bharein, aapka email app khul jayega.
- Saboot (bill, screenshot) email ke saath attach kar dein.
- Zaroori maamlon mein pehle 1915 par call karein.